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Yes, Dell makes money on crapware.
But when GeekSquad charges $229 to turn on a new computer, I'd say that the revenue source has turned into an imposition.

http://geeksquad.com/servicesandpricing/homeinofficeservices.php

Customer satisfaction sometimes conflicts with revenue maximization. Sometimes the buyer should win.
Posted by: Anton Philidor   Posted on: 01/10/07 You are currently: a Guest | Members login | Terms of Use
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Yes, Dell makes money on crapware.  Anton Philidor | 01/10/07
Why would anyone call the geek squad?  skeptic tank | 01/11/07
Why would Geek Squad charge $229?  Anton Philidor | 01/11/07
Go look at the price list  Ed Bott ZDNet Moderator | 01/11/07
Greed Squad  M.R. Kennedy | 01/14/07
So what's a fair price?  Ed Bott ZDNet Moderator | 01/14/07
Auto repair shops make repairs.  Anton Philidor | 01/22/07
Geeksquad... GEESH!  Jeff Hayes | 01/11/07
Yeah, so what?  mwagner@... | 01/12/07
The margins are so small theses days ...  mwagner@... | 01/12/07
Not just the crapware...  techboy_z | 01/10/07
Not for nothing  Too Old For IT | 01/11/07
I don't mind the logo  jason@... | 01/10/07
The crapware is OPTIONAL...  Jeff Hayes | 01/11/07
Scheduled Whining  Harry Bardal | 01/10/07
Projection is a fascinating thing  Ed Bott ZDNet Moderator | 01/10/07
Apathy is a sad thing  Len Rooney | 01/11/07
Why would Michael Dell give anything ...  Too Old For IT | 01/11/07
Your post is hilarious  NonZealot | 01/15/07
Positive Dell experiences  ty.zucker@... | 01/10/07
I agree  usrhlp | 01/11/07
Long time ago I and guys I know had a bad experience with Dell.  Vily Clay | 01/10/07
..."massive uptake" of Windows Vista...  Henry Miller | 01/10/07
In my opinion ?many would buy a PC loaded with 2 or more OSs just to try...  Vily Clay | 01/10/07
Massive Uptake: BINGO  Too Old For IT | 01/11/07
You can buy that system  Dsutneh2 | 01/11/07
Vista, Crapware  itanalyst | 01/10/07
deja vu  paul bonner | 01/11/07
Crap Ware  mgrubb@... | 01/11/07
FOSS  Too Old For IT | 01/11/07
Clean Dells  donden@... | 01/11/07
Wrong Question  hdn.de | 01/12/07
Never Had A Bad Experience - Except...  Mr_Wizard | 01/12/07
PR stunt or real?  Hawk318 | 01/13/07
Steve Dell?  Ed Bott ZDNet Moderator | 01/13/07
Dell came through  tim_mcgowan2000@... | 01/13/07
Positive Experience With Dell For Business  DAC_Runner | 01/14/07
You should try working there  skdamian@... | 01/16/07
Club Shepherd, yyyy  +++Bridge_SMASH | 01/21/07
Club Shepherd, yyyy  +++Bridge_SMASH | 01/21/07
RE: My 42 minutes with Michael Dell  Noel2112 | 09/21/09

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