Ten top issues in adopting enterprise social computing

TalkBack 1 of 12:

Next »

• Thread View
• Flat View

Vapor lock between Business Process and Social Computing

Similar to the vapor lock between IT and Business, there's also a big gap in understanding and focus on how Social Computing accelerates process performance.
The obsession around new metrics for adoption and new ROI standards for social computing often over shadows fundamental performance metrics (more leads, faster closes, supply chain efficiency, etc) which are well understood baselines for any new investment.
To articulate social computing investments or a social business design as a better execution path to realizing a larger strategy, we need to stack up the benefits of this new computing paradigm against traditional process methods, in the context of business activities. That?s when the purpose and incentives are clear, leading to a much easier path to ROI calculation, as well as adoption.

- Sameer (http://www.pretzellogic.org)

Posted by: Sameer Patel   Posted on: 07/27/09  (Edited: 07/27/2009 @ 09:23) You are currently: a Guest | Members login | Terms of Use

Alert moderator to an offensive message

Subscribe to this discussion via Email or RSS

SponsoredWhite Papers, Webcasts, and Downloads

• Why Isn't Server Virtualization Saving Us More? A Few Small Changes May Dramatically Increase Your Efficiency VMware Companies have rapidly adopted server virtualization over the past few ... Download Now
• Virtualization: Architectural Considerations And Other Evaluation Criteria VMware Of the many approaches to x86 systems virtualization available in the ... Download Now
• Reducing Server Total Cost of Ownership with VMware Virtualization Software VMware VMware virtualization enables customers to reduce their server TCO and ... Download Now