Ribbit's Amphibian consumer telephony app is just the tip of the iceberg

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Phone Mashups will include both Telco and IVR

I completely agree with your excitement about the availability of telephone services
that extend the web experience. At Ifbyphone we believe the minimum support
required to build interesting and world changing phone mashups requires a family
of APIs that include:

* Call management support for initiation, call bridging, call recording
* Call routing support for ANI routing, schedule based routing, context routing
* Support for calls originated from both an API and a traditional PSTN device
* Full support for web interaction with Voice Forms (IVR) 
* Call scheduling API with retry logic
* Answering machine detection
* Pre build building blocks for standard PBX features such as voice mail, find me 
and voice broadcast
* Call billing

Our approach to this problem is to provide developers with a family of APIs that
allow then to treat voice dialogs on any telephone as standard HTML forms. They
code their web application in the same way they would code any application that
uses a HTML form to collect information, processes that form and then displays
another form. Instead of including a form tag in their application they include an
Ifbphone API call which will collect the information via a voice form. These voice
forms are configured from the Ifbyphone web site and include over 15 different
field types with support for automated speech recognition, text to speech and
DTMF input.

Our HTML forms replacement approach may not be as elegant, from a computer
science perspective, as some alternatives, however to opens the world of Phone
Mashups to the maximum number of developers.

Irv Shapiro
CEO
www.ifbyphone.com
www.phonemashup.com

Posted by: ishapiro@...   Posted on: 01/31/08 You are currently: a Guest | Members login | Terms of Use

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