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- IBM 1, Sun - all the rest
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One point in the "favor" of IBM is the way you can get "pay as you go" pricing. IBM would routinely provide DOUBLE the CPUs/Memory that you paid for - they would be in the chassis and unconfigured. If you wanted more CPU/memory, you would just call IBM and get an activation code. This makes it easy to part with your hard-earned dollars . . .
As for support, IBM forces everyone to call their 1-800 support line - where you have to speak to some 1st level person. We were able to get IBM to allow us to ask for a service manager - so we could get help sooner. They also priced on-premise support people separately - so they were NOT part of the "list" price for their servers.
Sun had top-notch people on-site who you could call directly. The price of this was all part of their Gold/Platinum service - which as Murph points out, comes bundled in with the hardware purchase.
For my money, Sun wins every time. The price/performance of Sun is always competitive (except when they take years to deploy next gen tech - like Rock and Viking before that [ SPARC10 = 40 Mhz, HP735 = 100Mhz ]). Ford had a good thing going when they pitted Sun against HP in the data center. The price wars allowed Ford to get very good price/performance (and forced HP to up its game in support - which it did). - Posted by: Roger Ramjet Posted on: 03/12/09 You are currently: a Guest | Members login | Terms of Use
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