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- Unfortunately, they missed a big one
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It is indeed good news for Skype users that they fixed one of their biggest bugs, the "massive Page Faults". Unfortunately, they failed to fix another one, which is probably even worse for most users - the video is extremely unreliable.
Starting with Skype version 3.5, they suddenly had problems with incoming and/or outgoing video freezing, missing, not starting automatically, and more. Users have been complaining about these problems in the Skype User Forums for nearly six months now, and have been getting the usual "run-around" - update your camera drivers, video drivers, sound drivers, DirectX, and on and on and on. It's actually pretty impressive how many other things Skype can think of to blame their problems on. Now that the video problems are still present in this newest release, one of the Skype Staff technical people has finally posted in the User Forums: "We are still working on this". Oh joy! That is probably not much comfort to the users who can't use Skype video. Many users have gone back to older Skype versions, to get one that works. But now, with the news of the serious security flaw that Skype just fixed in this newest release, they are left facing a dilemma - install an old version and open a huge security hole, or stay with the new version and suffer the video problems? I think the third choice is looking better and better all the time - both SightSpeed and ooVoo work very nicely, and give their users vastly less problems that Skype - and as a bonus, they both actually have Customer/Technical support that answers promptly (where "promptly" is defined as less than FOUR DAYS). - Posted by: j.a.watson Posted on: 12/14/07 You are currently: a Guest | Members login | Terms of Use
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