Comcast should surcharge bandwidth hogs, Torrents downloaders

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HATE COMCAST

We had Adelphia for 2 years before they were bought by Comcast. Since the merger our service with both Cable TV and Interent have suffered. Our upload speed under Adelphia was averaging 700-800K, now for the last 6 months with Comcast, I am lucky to get 384K. I am surprised that my download speed has gone up from 8MB to 12MB, but why would they increase download if they do not want you to use it? I think it is due to advertising, as in, our speed is better than DSL than truely wanting to serve the customer.

As for TV, we have 2 DVR boxes, one has been fine, the 2nd we are on our 3rd box, having to reboot it 4-5 times a week. Also, we have premimum channels, which 5-10 percent of time are "unavailable" then we call, and they magically appear. They have sent out technicians who "claim" that everything is fine. In 2 years with Adelphia, never had 1 problem with either of the 2 boxes they supplied.

I hope that they get sued over the "unlimited" internet access, just as Cingular should with their "unlimited" cellular internet access, which is also capped and not specified.

Posted by: aulax@...   Posted on: 04/06/07 You are currently: a Guest | Members login | Terms of Use

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