Customers: Companies Value Them. Then Avoid Them.

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How to cop an attitude...

This is what web facing companies do. They think they have to hide everything with one pixel web bugs, packet inspection and the like just to know what I like or want.

This sort of stealthy attitude, sneaking around to collect my behavior, attempting to lock me in as a customer (Oh hear me, Microsoft), selling my information to "partners", all of it has engendered an attitude on my part. That is this: if you have to advertise it, I probably don't need it.

Until advertisers and their customers change their attitude about why I should want to purchase their goods and services, I won't be changing mine.

Give me the option to control my information. Or give me a piece of the action. But don't tell me that I have to put up with behavior tracking just for the sake of revenue, all without my consent or with my implied consent.

If you want my business, treat me like a customer, not a scoundrel.

Posted by: sdunn2000@...   Posted on: 06/05/09 You are currently: a Guest | Members login | Terms of Use

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