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Word of mouth
... I guess it really works. I used to be an advocate for buying Dells as I had no issues with them and tech support was very good back in the 90's and even early this decade. The evil head reared itself when a company becomes to big and they replace qualified support with half-a$$ed support, and custom parts.

I've had probably 6 people within the last year come up to me and ask my opinions on what PCs to buy and I can tell you I directed them at HP instead of dell, we deal with them all the time at work and they don't seem to have many problems as well, they also have better customer support (half the time tech support is from Canada, you may get a little "ay" but at least you can understand them). Oh and once the user gets the PC i tell them just to reinstall the OS so they don't have as many horrible applications that the vendors always preload.
Posted by: Doink   Posted on: 10/31/07 You are currently: a Guest | Members login | Terms of Use
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Problem is...  Jeremy W | 10/31/07
Word of mouth  Doink | 10/31/07
What the hell...  ju1ce | 10/31/07
Nothing  Doink | 10/31/07
Word of mouth??!! HAHAA!!  LostAndFound07 | 11/01/07
Same ole story  ddmattison | 10/31/07
Not so much, pal...  YngAcct | 10/31/07
Still stand by my analysis  ddmattison | 10/31/07
Greed versus business sense  robertcape@... | 11/01/07
RE: Dell's Accounting woes  MongoMe | 10/31/07
The company I work for has just posted our 2nd quarter  mrOSX | 10/31/07
I'm confused, isn't it still 2007?  JonathonDoe | 10/31/07
Fiscal Years don't always align with calendar years  kenneth.kelley@... | 10/31/07
Thanks for the explanation...  JonathonDoe | 10/31/07
You are STILL confused  YngAcct | 10/31/07
Yes.  Anton Philidor | 10/31/07
Guess you didn't see the winking smiley face, huh?  JonathonDoe | 10/31/07
Yeah, sure...  robertcape@... | 11/01/07
Computers and Business  11bravo | 10/31/07
It just depends on when your company chooses ..  mrOSX | 10/31/07
Dell isn't listening.....  No_Ax_to_Grind | 10/31/07
Dell's problems are not linux or the support costs  Laff | 10/31/07
You misunderstand...  No_Ax_to_Grind | 10/31/07
It still leads to my original post.....  Laff | 10/31/07
No argument there.  No_Ax_to_Grind | 10/31/07
The only innovation Dell knows...  startx.jeff | 10/31/07
He could face litigation...  YngAcct | 10/31/07
No what they have done is pay lip service to...  mrOSX | 10/31/07
Good reasons for NOT advertising Linux  No_Ax_to_Grind | 10/31/07
You are assuming they know it is there ....  mrOSX | 10/31/07
If a Linux person doesn't look,  No_Ax_to_Grind | 10/31/07
Maybe you should visit the Dell site and investigate the cost  mrOSX | 10/31/07
I see no real difference in cost  No_Ax_to_Grind | 10/31/07
Forget Linux  lmenningen | 10/31/07
Linux was a good PR gesture at a low cost...  Anton Philidor | 10/31/07
Gesture yes, bottom line improvement, no.  No_Ax_to_Grind | 10/31/07
Dell sales model better suited to enterprise & geeks  j.m.galvin | 10/31/07
Dells big problem, lack of innovation.  No_Ax_to_Grind | 10/31/07
Not "anyone and everyone's parts."  Anton Philidor | 10/31/07
Hmm, I think the market is changing.  No_Ax_to_Grind | 10/31/07
Keep the auto analogy this time.  Anton Philidor | 10/31/07
I think you hit a long one here.  No_Ax_to_Grind | 10/31/07
Local Businesses can be a loser too..  robertcape@... | 11/01/07
What happened?  Anton Philidor | 10/31/07
RE: Dell's consumer PC disaster  rupaa62 | 10/31/07
The life of any company is finite  zmud | 10/31/07
RE: Dell's consumer PC disaster  jlmwriter | 11/01/07
No Intelligent Life at Best Buy  ceh4702 | 11/01/07
noooo.....REALLY??!!  LostAndFound07 | 11/01/07
Dell's losses  Grover 22 | 11/01/07
RE: Dell's consumer PC disaster  raebrown27 | 07/08/08

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