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Customer service will ALWAYS be needed.
You can attempt to dumb down the masses to the point where a mosquito would have an easier time to set up and administer an entire MAN (Metropolitan Area Network), but the more things are automated and made brainless in turn only renders the need for men useless.

Especially when too many end users can't tell the difference between a desktop and a doorknob in the first place, the last thing anybody with even a grain of common sense would want to do is to exterminate customer support. The end users will still be confounded and angry at the companies peddling the crap, but won't have anyone to turn to.
Posted by: HypnoToad   Posted on: 08/15/06 You are currently: a Guest | Members login | Terms of Use
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Apple #1 who'd thunk it!?!  Laff | 08/15/06
Yeah I find it funny  Linux User 147560 | 08/15/06
Simple answer  tic swayback | 08/15/06
Zdnet isn't a proper polling station  Boot_Agnostic | 08/15/06
The biggest complaint and problem with PC's that I hear  Linux User 147560 | 08/15/06
People get what they pay for...  No_Ax_to_Grind | 08/15/06
Yup  nomorems | 08/15/06
Good vs. Bad, doesn't matter. Cheap does.  No_Ax_to_Grind | 08/15/06
Very true  tic swayback | 08/15/06
Wrong comparison  NonZealot | 08/15/06
Slow down there pardner  tic swayback | 08/15/06
People get what they pay wages for.  HypnoToad | 08/15/06
if you ask me ?  not of this world | 08/15/06
Customer service will ALWAYS be needed.  HypnoToad | 08/15/06
also, who else remembers the day and age when we were told the US would  HypnoToad | 08/15/06

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