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Consumer Perseption
I agree that if you trace the blame, Sony made the bad batteries and it's their fault. But are consumers going to see it like that.

After years in retail, i know that consumers perseption is they bought the laptop from DELL, they didn't call Sony. Why would DELL sell me this volital computer?

And with Dell's direct to market reputation, they can't really blame the manufacturer. At least in a retail store we could blame the manufacturer and exchange the product for that of a different company.

I definitely think Dell should take the blame for this. The lesson: if you're going to sell millions of products with your name on them, make sure they are 100% safe and functional.
Posted by: ctm66446   Posted on: 08/15/06 You are currently: a Guest | Members login | Terms of Use
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It's not just Dell  flatliner | 08/14/06
Sounds like...  Rick_K | 08/15/06
Dell laptop battery question  GreenApple123 | 09/08/06
cocmplete information is here  RichardatDell | 08/14/06
Battery Recall Information from Dell  johnp@... | 08/14/06
AC power supply problem?  joemartn | 08/15/06
So a few notebooks explode - time to panic?  ejhonda | 08/15/06
Dang it! My battery's hit!  ejhonda | 08/15/06
Irony  sriadverts | 08/16/06
Proper Credit  Deacon336 | 08/15/06
Consumer Perseption  ctm66446 | 08/15/06
I agree  fnash | 08/16/06
Wow, Sony keeps the hits coming  Boot_Agnostic | 08/15/06
Sony ventures into market for dirt  dms350 | 08/15/06
Probably requires a memory stick  Boot_Agnostic | 08/15/06
Didn't this happen not too long ago? NT  nomorems | 08/15/06
bad batteries  karen61 | 08/15/06
HP recall  Alan Balaoing | 08/15/06
What to do? HIDE!  macbill | 08/15/06
Sony Battery Recall  silverfox.Productions@... | 08/15/06
I dunno...  handydan918 | 08/15/06
Sony does have quality problem!  joemartn | 08/15/06
Invalid Certificate warning on DELL site  robertak | 08/16/06
Ignore  sriadverts | 08/16/06
This is worse:  Suicida| | 08/17/06
RE: Dell to recall 4 million batteries  batteryfast | 12/31/08

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