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One asks would it be possible for Dell to run full...
diagnostics, perform routine maintenance, and even send out replacement parts (that were showing distinctive signs of imminent failure)? I doubt it, but I just don't know what they might be packing into their newest machines. It'll be interesting to see how it goes for them, if they can deliver on this; or if it's just another puff of smoke.

It'd sure put a hurt to a lot of service shops that have been taking advantage of consumers. Doing things like installing usb cards in user desktops brought in to the tune of a hundred bucks a pop. I can't count the number of times I'd be visiting an area shop when someone would come in lugging a tower and be told something like that. Kind of like how best buy "techies" (slobs don't even KNOW what a molex connector is they send everything back to factory whether it's warranted or not) and STILL charge 30 bucks a pop to install a hard drive.
Posted by: yogeee   Posted on: 07/11/06 You are currently: a Guest | Members login | Terms of Use

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Dell support...  wineman@... | 06/03/06
DELL SUPPORT  ~journey~ | 01/26/07
Missing a HUGE opportunity...  ucsdirect@... | 06/04/06
This would really work...  chrisbacke | 06/04/06
You mean first PC computer company  baggins_z | 06/05/06
I agree ... Dell isn't forward-thinking.  abaker22 | 07/08/06
Dream on  rosanlo | 06/04/06
Internet tech support is ineffective  zmud | 06/05/06
One asks would it be possible for Dell to run full...  yogeee | 07/11/06
Great  BlackDiamond | 06/05/06
Ain't THAT the truth!!  abaker22 | 07/08/06
I have tried Dell's Customer support  Donn_z | 06/05/06
Dell customer support  hfarmer | 07/13/06
DellConnect is Lousy  abaker22 | 07/08/06
HEY SHUT UP!!!  12345678790000 | 01/10/07
Dell Tech support lost me  rle11wb@... | 07/11/06
support  emtd@... | 07/13/06
I got excellent support  xokie | 07/14/06
One-on-one online support greatly needed!  Barb_n_so_ga | 08/25/06
Do not use Dell Connect  dithyramb | 12/26/06
Support? HUH?  dyanne2@... | 01/10/07
Youre dumb!!!  12345678790000 | 01/10/07
looser  svrago | 01/30/07
Support  Robert_M | 09/30/07
RE: Dell hooks up PC customers with online support  scukers | 03/12/08
RE: Dell hooks up PC customers with online support  scukers | 03/12/08
RE: Dell hooks up PC customers with online support  mohammad_azharuddin@... | 05/12/08
RE: Dell hooks up PC customers with online support  surfboy_808 | 07/08/08
RE: Dell hooks up PC customers with online support  surfboy_808 | 07/08/08
RE: Dell hooks up PC customers with online support  mrwelch98@... | 12/10/08

What do you think?

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