On mySimon: Tom Ford Aviator Sunglasses
BNET Business Network:
BNET
TechRepublic
ZDNet
TalkBack 6 of 24:
Next »
« Previous
Your kidding right?
I mean about MACs having good customer service?

Yeah, right!!

First of all, as a tech for a local college we have to deal with both Apple AND Dell...

Let me tell you that trying to get support from Apple is like pulling teeth from a lion! They try to bite you every chance they get!

But Dell having POOR support? NOT!!

From India?!?! Well, most of the folks I talk to in tech support are in TEXAS, not India!

Sure, they have 'outsourced' quite a bit... SO DOES APPLE!!!

In fact when it's time to get an apple fixed, we either have to 'bring it in' or, if we can convince them to show up onsite, they send a technician out from IBM!?!?! What a crackup!!

If it were up to me, we would replace ALL the MACs we have on campus with Dells (or some other PC). No sense paying twice as much for a product that isn't any better (imo).
Posted by: djalan   Posted on: 05/01/06 You are currently: a Guest | Members login | Terms of Use

Alert moderator to an offensive message

Subscribe to this discussion via Email or RSS

699....  SQLServer | 05/01/06
High end and high price  doodlius | 05/01/06
Think your off...  Prognosticator | 05/01/06
Maybe half off.  doodlius | 05/01/06
They're right about poor customer service  Ken_z | 05/01/06
Your kidding right?  djalan | 05/01/06
I agree on your tech support statement  John Zern | 05/01/06
Your color depends on your size  Ken_z | 05/01/06
MAC customer service lol  jimk_z | 05/01/06
Cust service? Their bigger prob is AMD  athlon | 05/01/06
Dell could  Shelendrea | 05/01/06
Dell........  crazeebob2000@... | 05/01/06
True.. Scalp that puppy for parts...  Wolfie2K3 | 05/03/06
Bring the Help Desk back to the U.S.A !  jpr75_z | 05/01/06
AGREED!  knoxbury | 05/02/06
Agreed  Been_Done_Before | 05/02/06
Never happen...  BitTwiddler | 05/16/06
This Story is wrong or outdated - $1224  kchahal | 05/01/06
....and it does not even have the DVD burner as the story claims  kchahal | 05/01/06
Dell's pricing is always in flux  ejhonda | 05/01/06
It has gone up to $799  rcormier@... | 05/02/06
It's how good it is, not where it is  Ken_z | 05/01/06
DELL will be Osborned to death by Conroe/Merom  sharikou | 05/02/06
They should have used AMD CPUs  kokuryu | 05/02/06

What do you think?

SponsoredWhite Papers, Webcasts, and Downloads

advertisement
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors

SmartPlanet

Click Here