Suit filed over Nano scratches

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Not the same problem

Apple is replacing the few nanos whose screens break, not the
larger number of nanos whose screens simply are easy to
scratch, as is pointed out in the very article you link to:

"A posting on Macworld.com contains a response from Apple
executive Phil Schiller on the iPod nano complaints about
screens that are easily scratched or broken. According to
Schiller, the broken screen problem is separate vendor issue and
affects less than 1/10 of 1 percent of units shipped. Units will be
replaced.

The scratchy screen issue, according to Schiller, is a non-issue:
"We have received very few calls from customers reporting this
problem ? we do not think this is a widespread issue. If
customers are concerned about scratching we suggest they use
one of the many iPod nano cases to protect their iPod."

Apple usually says they've received very few, if any, calls from
customers about any problem at all, even when they receive
hundreds of such calls, hundreds of posts on Apple Discussions,
etc.

Posted by: John Sawyer   Posted on: 10/22/05 You are currently: a Guest | Members login | Terms of Use

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