Skype's pipe dream?

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Would like to try SkypeOut, if their web site worked

Tried Skype; the sound quality is good, connection was easy even through 5 layered firewalls.

But trying to buy time for SkypeOut has been such a nightmare that I can't recommend this to any but hobbyists at this point. They claim to take Visa, MC, and Diners Card--and that's all. No alternative way to place an order for minutes. And the web site hasn't been accepting orders for at least the last two days. There's no way to speak to anyone except "Live" support--an IM-like facility--and the answers from there are inconsistent, from some claiming there are "problems" but they'll be fixed "in a few weeks". (!!); to another haranguing me to "check with my bank" (the cards I tried were all good); to another claiming to "escalate your request", and I'd be contacted within 3 days. (They've got 'till tomorrow.)

All in all, a frustrating experience.

Posted by: ignatz_z   Posted on: 09/30/04 You are currently: a Guest | Members login | Terms of Use

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