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How to fix the problem?
Problem: Customers calling customer service too often (half of the time for BILLING ISSUES)

Solution: Cut the customer.

Whaaaaa??!?!? Maybe they should try... ... ... ... GETTING THE DARN BILL RIGHT! I'm pretty sure this is the #1 issue people have with cell phone companies. They retain the customer, the customer's money, and the customer is happy. Also, you don't have 20 blogs online trashing your company.
Posted by: butler360   Posted on: 07/10/07 You are currently: a Guest | Members login | Terms of Use
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The story title should read "Your cell phone carrier splitting up with you"  HypnoToad72 | 07/06/07
I guess the customer is no long right  DarthRidiculous | 07/06/07
cell phone cuts  perversion2003@... | 07/06/07
Here's a thought  Your Mom 2.0 | 07/09/07
Learning from customers  efreedom | 07/06/07
Alltel, please cut me off.  Grayson Peddie | 07/07/07
Hmmm cell service, deposits, and laws  Krazyken39 | 07/07/07
Useful information here!  ovidtchr | 07/07/07
Customer Service  indmac | 07/08/07
You are seeing the future...  JohnMcGrew@... | 07/09/07
Hmmm, guess customer good will is gone  maldain | 07/09/07
Watch out for Sprint  10Hazel22 | 07/09/07
AT&T cancel me yuor service blows!!  sloanster@... | 07/09/07
Get out of business  elstonc | 07/09/07
Earning a profit of a "mere"  fire1 | 07/09/07
Customer Service is a joke anyways  Wyteseal5 | 07/09/07
Sprint is the wort carrier there is  tracking@... | 07/09/07
is prepay the answer?  pfyearwood | 07/09/07
BS... total utter BS...  Lang Murphy | 07/09/07
Goodby Sprint/Nextel  steve.colorado@... | 07/10/07
Ran to Nextel to get away from Sprint  pat@... | 07/10/07
LMAO  pat@... | 07/10/07
How to fix the problem?  butler360 | 07/10/07
Tell me how !!!!!!!!!!!!!!  rgrowlan@... | 07/12/07
Wow am I the only one to have a positve experience with sprint  Species8472 | 07/17/07
Ditto  jabster17 | 08/09/07
Don't believe Sprint coverage maps  oldbilll | 07/25/07
They're just not that into you...  armtek | 08/09/07

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