Sprint Nextel continues network build despite financial woes

TalkBack 4 of 4:

« Previous

• Thread View
• Flat View

I have the same feelings about Sprint as the others above...

I've posted my story in its entirety in the past, but to make a long story short, Sprint's customer service screwed up my account three separate times within 24 short hours. The reason for the initial call was a simple address change, but I discovered my phone to be disabled shortly after that. The last problem they created is something I can live with for a few months until my contract is up and I can switch to a better carrier without penalties. (Not worth the risk of discovering what else they can mess with...) Come on, July!

It's too bad - I have a lot of friends who work for Sprint (I'm an ex-employee), and I wish no harm to them, but the company shot itself in the foot when it tried to cut corners on customer service. Inept agents are any company's worst enemy.

Posted by: Zeppo9191   Posted on: 01/10/07 You are currently: a Guest | Members login | Terms of Use

Alert moderator to an offensive message

Subscribe to this discussion via Email or RSS

SponsoredWhite Papers, Webcasts, and Downloads

• The Impact of Virtualization Software on Operating Environments VMware Today's use of virtualization technology allows IT professionals to ... Download Now
• Five Steps to Determine When to Virtualize YourServers VMware Server virtualization isn't just for big companies. Entry-level ... Download Now
• Virtualization: Architectural Considerations And Other Evaluation Criteria VMware Of the many approaches to x86 systems virtualization available in the ... Download Now