On TechRepublic: 10 cool USB flash drive tricks
BNET Business Network:
BNET
TechRepublic
ZDNet
TalkBack 11 of 20:
Next »
« Previous
Taking Responsibility? You must be joking!
Not only did Trend Micro fail to test not one, but two pattern file updates on the latest release of the most prevalent OS in the world (Windows XP SP2), when they identified the bug they failed to email their customers to alert them that they had disabled their PCs (why the heck did I even bother to register the product if they are not going to notify me of horrendous errors on their part). How is that responsible? I wasted untold hours over the weekend trying to restore my PC only to run across this article Monday morning at work. If I hadn't run across the article I'd still be trying to figure out what happened to my PC. I've been using PC-cillin for two months and am now ready to switch back to McAfee. I also contacted Trend Micro last night on their promise to reimburse people for their lost time. They're supposed to get back to me today (the marketing department, surprise, surprise) but I'm not holding my breath. The only thing Trend Micro was responsible for was wrecking my PC and ruining my weekend. What they did was inexcusable.
Posted by: msmitchel   Posted on: 04/27/05 You are currently: a Guest | Members login | Terms of Use

Alert moderator to an offensive message

Subscribe to this discussion via Email or RSS

Huh?  Judas I. | 04/25/05
Thanks for asking - I had the exact same thought  ac2_z | 04/25/05
How Do I Get My Laptop Back Up  rhn | 04/25/05
Removal  dr praetorius | 04/25/05
Removal  Greg_Naber@... | 04/25/05
Removal  rhn | 04/26/05
Re: Removal  msmitchel | 04/27/05
Company that had 1500 PCs crash  lippyone | 04/25/05
not exactly...  Monkey_MCSE | 04/25/05
i agree and add...  linuxoverwindows | 04/26/05
Taking Responsibility? You must be joking!  msmitchel | 04/27/05
What Company?  Greg_Naber@... | 04/25/05
I remember McAfee's original ASaP virus protection ...  Judas I. | 04/25/05
The benfits outweigh the risks  toadlife | 04/25/05
yeah, it dont happen all the time...  linuxoverwindows | 04/26/05
1500...  linuxoverwindows | 04/26/05
Good work Trend!!!.  dsuarez@... | 04/25/05
i take it you dont run windows...  linuxoverwindows | 04/26/05
Compensation?  lcoughey | 04/29/05
Compensation From Trend Micro 4/25  edigman | 05/01/05

What do you think?

SponsoredWhite Papers, Webcasts, and Downloads

advertisement
advertisement

SmartPlanet

Click Here