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Yep! I know those people!
"But it said 'I Love you' and I recognized the name!"

"I wasn't using that file and I needed the drive space."

"Doesn't 'format' set it up for better printing?"

"Why should I copy it onto a disk? It's already on the hard drive." (This said just before a major drive crash where all the data was lost. The young lady was told to back up her important material because the drive was already showing signs of failing.)

"It didn't come up so I tried it again." (resulting in a full-color, 600-pg report being sent to the office printer 15 times and locking up the entire system).

Shall I go on? I actually got a call this morning from a mid-level manager who was trying to fill in a spreadsheet. No matter how hard he tried, the numbers wouldn't fill in. He had his assistant call me to fix it. The problem? His numlock key was off...

IT spends more time dealing with cr@p like this than they ever do taking care of major crashes because the major systems are maintained properly. I know my network harware infrastructure is sound because I work at it. I cannot guarantee, however, that Ms. Peeceekill won't click on the latest fake Microsoft patch and trash the software.

(BTW-why aren't our backups off-site? Money! No manager wants to spend the little bit it would take to preserve the materials elsewhere. I have suggested that I simply take the newest tape home each week so that if something DID happen, at least that would be safe. I was laughed at.)
Posted by: AbsolutelyNot   Posted on: 10/17/03 You are currently: a Guest | Members login | Terms of Use
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Scott Adams Worst Nightmare  Netizen Kane | 10/17/03
RE: Scott Adams Worst Nightmare  CooCooCaChoo | 10/17/03
title (there zdnet, freaking satisifed?)  blahblahblah | 10/18/03
RE: title (there zdnet, freaking satisifed?)  CooCooCaChoo | 10/18/03
hmm, ok  blahblahblah | 10/18/03
IT's biggest worries  ajapierce | 10/19/03
you work in support don't you -- LOL!!!  blahblahblah | 10/18/03
Sheesh...  BitTwiddler | 10/19/03
RE: Sheesh...  CooCooCaChoo | 10/20/03
Yep! I know those people!  AbsolutelyNot | 10/17/03
quit yer whinin  blahblahblah | 10/18/03
RE: quit yer whinin  CooCooCaChoo | 10/18/03
ok...and....  blahblahblah | 10/18/03
Don't agree with you  zd-spam | 10/19/03
I really hate these new talkbacks  Patrick Jones | 10/20/03
What are they doing?  lmaxwell | 10/17/03
Failures invented by incompetent IT staff  Michel Merlin | 10/17/03
yes! a sane voice speaks!  blahblahblah | 10/18/03
I heard an insane voice  zd-spam | 10/19/03
You heard it *in your own head*  Michel Merlin | 10/19/03
OH-you're a SOFTWARE developer...  AbsolutelyNot | 10/19/03
Excuse me?  AbsolutelyNot | 10/19/03
Proofs of your users' assumed stupidity?  Michel Merlin | 10/20/03
And you are a perfect engineer, I imagine?  AbsolutelyNot | 10/23/03
Specifics?  BitTwiddler | 10/19/03
Oh, jeez...  Yen_z | 10/20/03
Blunders  michael-t | 10/18/03
Garbage In, Garbage Out  SublimeDaze | 10/20/03
Sounds like a cry for thin clients  Len Rooney | 10/20/03
Requery of the IT Industry  jdwebwolf | 10/20/03
despite the recent obsessive concern with international terrorism  Tammee | 10/20/03
what really going on  penguin4u1987 | 10/21/03

What do you think?

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