On The Insider: Underwood Says Ex Did Her Wrong
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You're half right
Your description of the "typical" support contact is spot on. However, it is always the intent of the PC manufacturer to provide a high level of customer support by allowing their support to remotely fix things. It's cheap to promote that theory of support on the front end, and then cheaper yet to never carry through with the promise. Why should they? They've already got the sale once you need support. Thus the included tools are never used, and the potential for exploit is left in place.
Posted by: ejhonda   Posted on: 02/27/07 You are currently: a Guest | Members login | Terms of Use
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First thing I do with a new PC  msolgeek | 02/26/07
Erm, so they can help ordinary non-technical people?  Algernon1970 | 02/26/07
Wrong  msolgeek | 02/27/07
You're half right  ejhonda | 02/27/07
I am not sure what you mean by "half right"  msolgeek | 02/27/07
Why? Because Humans are Humans!  Neuromage | 02/27/07
"CLUELESS"  Ole Man | 02/27/07
Unfortunately...  Ginevra | 02/27/07
educate himself about how his PC really works  schlicht@... | 02/27/07
Makes it easier (in theory) to help users...  Raymond Danner | 02/28/07
First thing I do with a new PC  tracy anne | 03/02/07
I had Dell use it.  lisaistheone@... | 02/27/07
If it was my friend  msolgeek | 02/27/07
THE HANDWRITING OF THE WALL?  BALTHOR | 02/27/07
Good Ole Symantec  rickk@... | 02/28/07
Always remove all freeware  jvierra | 03/03/07

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