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Just posted this on the story at your link;
About the "80% NEW Malware" miss rate; I posted this.

"....No, those reading and commenting are wrong
Posted by: Anonymous
Posted on: 19/12/06
Story: Eighty percent of new malware defeats antivirus

He never mentioned viruses....He mentioned 80% of "NEW MALWARE"...Usually Trojans, spyware, dialers, root kits, and other drive by downloaded crap and the like. Like unwanted toolbars and browser helper objects.

He is about right according to what I find using other Spyware Removers and Anti-Spyware tools.

I work on machines that have either Norton, MCAfee, AVG, and about 4-5 other AV products that show the machines clean upon run of the AV product as far as known viruses, but the machines are slow as molasses...But then run an online scan at Bit Defender.com (usually finds 5-10 infected files w/ known viruses on most machines and deletes those files) Run the following scumware removers; Adaware SE Personal, Bazooka Spyware Scanner, Spybot S&D 1.4, Install Spyware Blaster.exe, Use CCleaner.exe (clean, repair issues, and then clean up that Start Up folder), Run Rootkit revealer, and install BHO Demon (yeah, it is currently out of date, but it will also show all the Browser Helper Objects currently installed tho), Run HijackThis.exe, CWShredder to get rid of Cool WebSearch, then install BugOff.exe and turn all to DISABLED (NOTE: When using BUGOFF, read the effects for each category please!). Then there are a few other tools I use to get rid of very nasty Malware that may have been installed, but I can usually find the VERY WELL HIDDEN removal tools via simple research when found w/ 1 of the above SCUMWARE removers even if they can't remove it but point out it is installed. Bazooka usually finds some of the worst to remove junk & malware that the other do not, but Kephyr.com (God Bless His Soul), has manual removal instructions that the tool takes you to the web page of...And he'll help you if the removal instructions don't do the job. Don't forget to send him any files you might find...It helps him stay abreast of the advances, and therefore he helps us back by including the updated solutions.....
___________________________________________________________

ANTI VIRUS is just that...Anti Virus...It isn't Anti-Malware, Anti-Spyware, a rootkit revealer or Anti-Trojan in many cases.
_____________________________________________________________

There still isn't enough info in this story here to tell me how to protect my or my customer's computers though (most of which run SYMANTEC AV of course!)

But what is strange about that...Very few of these stories only tell half a glass story. of course now I know which direction to research and what questions to ask tech help at Symantec...Otherwise I would not know anything was even up...Symantec sure isn't going to send me a mail telling me their product has a hole!

TY ZDNET!

cglrcng

cglrcng
Posted by: cglrcng@...   Posted on: 12/18/06 You are currently: a Guest | Members login | Terms of Use

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Vista  Yensi717 | 12/15/06
All too true.  John Zern | 12/15/06
they did  doh123 | 12/17/06
Wait, so...  A_Pickle | 12/18/06
Clueless M$ supporter  Glen Guenther | 12/18/06
Pathetic  mobrien_12@... | 12/17/06
Try AVG Free Edition  otaddy | 12/17/06
Seconded.  A_Pickle | 12/18/06
Seconded, squared  electro@... | 12/18/06
AVG Free  LeighCMellor@... | 12/19/06
I remember...  A_Pickle | 12/18/06
Removing spyware/virus???  lamp299 | 12/18/06
That is pure junk....I remove many backdoor  cglrcng@... | 12/18/06
Part of my regular toolkit is SYMCLN.exe  cglrcng@... | 12/18/06
Pathetic  rfennimore@... | 12/18/06
Try AVG Free, so far it works  cglrcng@... | 12/18/06
Alternate Software, have you tried...  kevsnet | 12/19/06
Message has been deleted.  kevsnet | 12/19/06
avg also  slow_descent | 12/18/06
False sense of security?  NonZealot | 12/18/06
False sense of security?  rfennimore@... | 12/18/06
Try Avast!  Sparhawk_z | 12/18/06
What problems do you see?  kwilproduction@... | 12/18/06
AVG good as any other  RDrr | 12/18/06
NONE OF THEM catch 100% Period!  cglrcng@... | 12/18/06
Down with Symantec. Down with McAfee.  A_Pickle | 12/18/06
And it won't run on 95% of hardware  cglrcng@... | 12/18/06
You're seriously nuts...  A_Pickle | 12/18/06
Have you PERSONALLY tried  cglrcng@... | 12/19/06
For that matter....  cglrcng@... | 12/19/06
Never enough info  quarky42 | 12/18/06
Never enough info  rfennimore@... | 12/18/06
Just posted this on the story at your link;  cglrcng@... | 12/18/06
Forgot the most Important thing.  cglrcng@... | 12/18/06
LIVE UPDATE is the patch retrieval link  cglrcng@... | 12/18/06
Read it again...  Glen Guenther | 12/18/06
It gives more info than you seem to believe...  Glen Guenther | 12/18/06
YES, what versions of Symantec?  kevsnet | 12/19/06
Just want Symantec to give a damn.  tom_kelley@... | 12/18/06
I noticed that also....  cglrcng@... | 12/18/06
...and do what?  Glen Guenther | 12/18/06
Are you telling me...That there are  cglrcng@... | 12/18/06
I wish I weren't saying that...  Glen Guenther | 12/18/06
Yikes....Reading mail, surfing....  cglrcng@... | 12/19/06
To hell with Symantec  maxtheaxe | 12/18/06
Look up above and I told how to  cglrcng@... | 12/18/06

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