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- Beware Z100G Does Not Work With WildBlue Satellite
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I was not aware nor was the engineering team at Zonelabs and Sofaware that the Z100G does not work with WildBlue satellite internet connections.
There is a latency issue that occurs as the packets are sent to the satellite (22000 miles away) and back that the Z100G can not handle.
I spent many hours with Sofaware tech support to help them and me address this issue. We eventually gave up and I returned the unit for a refund. Unfortunately for me I spent quite a bit of time doing their beta testing and was not reimbursed for it and even had to pay the shipping fees to return the unit. I'm disappointed in the technological failure and also in the customer support policy of not reimbursing me for the return shipping.
Stay away from this item if you are using WildBlue but I do not know if HughesNet satellite would have a similar issue but I would guess that it would. - Posted by: white@... Posted on: 03/15/07 You are currently: a Guest | Members login | Terms of Use
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