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Actually....
Dell still makes pretty good computers. It just its been in the last few years since they started outsourcing that it's started to suck. Tech and Customer Service Reps in India, Phillipines and Brazil who cant speak understandable english or give responsible service to dell customers. Many of those Reps give the customer the wrong information on orders and tech problems. This is the result of laying off Americans and giving thier jobs to non english speaking people in a foreign country to give service to a primarily english speaking customer base and all in the name of saving an almighty dollar

I use a Dell too and I do agree with you. I have had my share customer service nightmares with DELL and recently too. As a result Dell has lost any future business with me.
Posted by: DragonBRockin   Posted on: 04/02/04 You are currently: a Guest | Members login | Terms of Use

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How to get Gateway going again  Enterprise Analyst | 04/01/04
Get another CEO!!!  theace18 | 04/01/04
Merger is not the answer  Enterprise Analyst | 04/01/04
Congradulations  Michael Kelly | 04/02/04
Done Got new CEO ..........E-Machines old CEO  Squawkbox | 04/01/04
Want a poke at it?  ambiguity | 04/02/04
Exclusivity  ParadigmOdyssey | 04/01/04
cool neon cases is what catches my eye  V Sanders | 04/01/04
Gateway is Failing...  compwiz32190 | 04/01/04
2000 was when they went down hill  toadlife | 04/01/04
All of this resistance to change...  ambiguity | 04/02/04
Stick A Fork In Them  jnonneman | 04/01/04
Dell's next  r7di697 | 04/02/04
The posts on that Dell forum are UNBELIEVABLE  j.m.galvin | 04/02/04
Dell forums are just like ZDNet talkback  Win32_Guru | 04/02/04
You must not have actually clicked the link  j.m.galvin | 04/02/04
Why shouldn't they keep posting?  Michael Kelly | 04/02/04
if i were to post it would be  kahateni28 | 08/08/04
Actually....  DragonBRockin | 04/02/04
Dell has become a bad joke  r7di697 | 04/03/04
no it is a joke  kahateni28 | 08/08/04
Heh Heh  TWRX | 04/02/04
maybe it's really just the OS?  broadway al | 04/02/04
It's really simple  Michael Kelly | 04/02/04
RE:really simple  kasman1@... | 04/02/04
I want to talk to someone with a accent from india when I call support  V Sanders | 04/04/04
Not being a Wintel person, I can't imagine  mlindl | 04/03/04
Gateway to shutter stores, cut staff  V Sanders | 04/04/04

What do you think?

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