ID theft ring hits 50 banks, firm says

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Some Banks make it easier.

Key Bank visa security hole. 08/01/05

Some banks make it easy, they have flaws in their own software.

I believe I have found a serious security problem with Key Bank Visa where customer information
is given out with only the account number.

I called Key Bank Visa to make some changes to my account,I dialed 1=800-444-4539, I didn't want
to go through all the automated nonsense so I keyed 0 the machine asked me to either key-in or
say my account number so I said my account number and was surprised when it told me my balance,
credit limit and the maximum amount of cash I could draw. All of this with only my account
number. When I complained that this had happened they put me through to the fraud department
where I explained again what had happened and they told me that is what it was supposed to do, I
Challenged them on this saying that everywhere I use the card has my name and card number and
could call and get the same information, they still didn't think this was a problem. This is in
fact a disclosure of personal information which would be useful for an identity thief or any
other fraud.

It may well be that the automated system of Keybank Visa company may also use caller ID as part
of it's authentication process, however it has been demonstrated that it is possible to easily
spoof caller ID to give any number you wish. As many places where purchases are made also gather
your address and or phone number they have all the information needed to access your account.

Although they said they would pass it onto the relevant department, I some how doubt that
anything will be done. I think all Key Bank Visa users and maybe the other banks that are
serviced through this service company should also know of the risks.

I have now closed my account I do not wish to take that much of a risk.

Posted by: Gravitas@...   Posted on: 08/08/05 You are currently: a Guest | Members login | Terms of Use

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