Offshore outsourcing satisfaction drops

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IT Management is Failing

The whole reason for allot of this backlash is simply the fact that CEO's and managers in the US continue to undervalue and underestimate the level of expertise, management, raw skill, extreme knowledge, hard-earned professionalism, and innovative talent required to be an IT professional in todays world, especially in the US business climate today.

I cannot tell you how many coprorate baordrooms Ive been in where IT-illiterate high-dollar CEO's and VP's talked about projects and IT desires in broad sweeping assumptions without having read a single line of a project proposal or spec doc, and will little if no understanding or their own IT people. This resulted in promises and feature creeps and expectation problems later that could have been resolved if we had managers that come from hard-core IT backgrounds. Those types of people know the value of IT talent and know what can be outsourced and what is very difficult.

The fact of the matter is Indian offshoring is a great model on paper, but because of the huge level of experience and management required to pull off most high dollar complex IT projects, I predict most will fail. Thats simply because despite the tool, the automation and exposure to cheaper markets, its increasingly complex and the business processes are increasingly demanding of innovative minds...not just raw brain cells. There is a difference. The former cost allot more, but the pay off is bigger.

It takes really really experienced US programmers and IT experts to make IT projects successful in the US, simply because its the talent and innovative minds in IT that make them get past all the feature-creep and poor managemnet style of US managemnet teams. This article reflects to me that same level of failure Ive seen personally in professional groups in the US when technology and the work US technology professionals and the innovative work they do is undermined by uneducated managemers. - MS

Posted by: wildranger   Posted on: 06/07/05 You are currently: a Guest | Members login | Terms of Use

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