900,000 ISP customers blacklisted

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I agree and disagree

I agree with blocking, but only confirmed ip addresses.

The ISP's are in a tuff position, with fickle users and tuff competition, its hard to keep customers. When you start taking actions against customers for problems resulting from user stupidity, you end up with consumer backlash, but if you do nothing you end up with industry backlash. Every isp has a TOS agreement and they need to stand by it, i think with todays instances of spyware, the only way to confront users about their own stupidity is to provide them with the tools to fix it, which is exactly what this company is doing. I hope they are able to work it out.

I would shut down the user, when they call, allow them to download the sweet and install it, walk them thru the cleanup, verify all is well, then allow them back on again.

Posted by: Been_Done_Before   Posted on: 05/10/05 You are currently: a Guest | Members login | Terms of Use

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